Community messages need to reach a responsible person.
An entry point for conversations started through the bot.
Your journey
Telegram communityAn entry point for conversations started through the bot.
Community messages need to reach a responsible person.
From USD 15 per user/month. AI agents are quoted separately.
WhatsApp
Instagram
BlazeTeamsLocal demonstration with fictional data
Shared inbox
TelegramEntry
01
ContextReceive
WhatsApp BusinessInstagram DirectTikTok BusinessFacebook MessengerTelegramWebchat
← Back to all use casesThe challenge
Your journey
- 01
Connect a Telegram bot to the inbox.
- 02
Separate member questions and needs.
- 03
Coordinate team responses.
Telegram community
From your daily challenge to a useful conversation.
Who this path is for
For organizations that want a Telegram bot to receive member questions. It gives the team a defined point of contact for requests initiated through that bot.
What to prepare
Prepare the bot and its bot_token, then review where it will be used and what access is authorized. Explain to members which requests they should send to the bot.
How the team continues
Classify the request received through the bot and consult the relevant colleague in internal chat. Agree who answers and what information is still needed from the member.
A question before deciding
Will the bot read all our Telegram groups?
Connecting with a bot_token does not grant access to every group or conversation. The bot's placement, permissions and supported scope need to be reviewed.
Your next stepPlan Telegram bot service
Your next step
Find your next step.
Choose your team size to find a starting point. No personal details are needed on this page.
CLEAR PRICING
Start with a connected team.
USD 15
per user / month
- Shared inbox
- Internal team chat
Agents built around your business.
Define purpose, knowledge and MCP tools. Configuration, capacity and consumption are scoped for your use case.
Custom proposal
Discuss my use caseUSD 15 per user/month is the base plan. Agents, upgrades, model usage and channel terms are confirmed before contracting.
FAQ
Your next conversation can start here.
Register your company in Blaze Portal or discuss how BlazeTeams fits your operation.
Which channels can I connect?
WhatsApp, Instagram, TikTok, Messenger, Telegram and your website. Stop jumping between conversations: bring your team together, keep the context and give each opportunity a next step. Bring compatible channels into a shared inbox. Connections depend on each provider’s accounts, permissions and requirements.
What does the base price include?
USD 15 per user/month is the base plan. Agents, upgrades, model usage and channel terms are confirmed before contracting.
How do I get started?
Register your company in Blaze Portal or discuss how BlazeTeams fits your operation.
Does the demo use real data?
Choose a channel and explore a service example using fictional data. This demo sends no messages and creates no accounts.
CHOOSE YOUR STARTING POINT
More paths to explore
Explore sales, service and collaboration journeys. Each path explains the challenge, a way to organize it and how to begin.
01
WhatsApp sales
An inquiry cools down when nobody knows who is handling it.
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Interest arrives through direct messages and gets lost across scattered conversations.
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The attention your content generates needs a way to reach your team.
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A message to your Facebook page deserves continuity too.
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An interested visitor may not know whom to ask.
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Sales and support teams need to understand the same request.
Explore this path07Retail customer service
Product, delivery and after-sales questions arrive through several channels.
Explore this path08Team collaboration
Resolving a request takes more work when context stays outside internal chat.
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A useful agent needs a clear purpose, knowledge and tools.
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