Resolving a request takes more work when context stays outside internal chat.
Bring internal coordination and customer care into one workspace.
Your journey
Team collaborationBring internal coordination and customer care into one workspace.
Resolving a request takes more work when context stays outside internal chat.
From USD 15 per user/month. AI agents are quoted separately.
WhatsApp
Instagram
BlazeTeamsLocal demonstration with fictional data
Shared inbox
WhatsApp BusinessEntry
01
ContextReceive
WhatsApp BusinessInstagram DirectTikTok BusinessFacebook MessengerTelegramWebchat
← Back to all use casesThe challenge
Your journey
- 01
Share inquiry context with the team.
- 02
Coordinate work and pending tasks.
- 03
Keep the next step close to the conversation.
Team collaboration
From your daily challenge to a useful conversation.
Who this path is for
For teams whose customer requests pass between sales, service and management. It helps when colleagues need to agree on responsibility and resolve a question before the customer receives an answer.
What to prepare
Define team members, access permissions and responsibilities. Agree what context to share internally and when a pending issue should move to another person.
How the team continues
Use internal chat to discuss the inquiry, name the next responsible person and clarify the pending action. Keep the decision connected to the customer context available to the team.
A question before deciding
Is CRM and AI included in the USD 15 base plan?
USD 15 per user/month covers the shared inbox and internal chat. Confirm CRM/Kanban scope in the proposal; configurable AI agents and MCP are quoted separately.
Your next stepConnect your team's work
Your next step
Find your next step.
Choose your team size to find a starting point. No personal details are needed on this page.
CLEAR PRICING
Start with a connected team.
USD 15
per user / month
- Shared inbox
- Internal team chat
Agents built around your business.
Define purpose, knowledge and MCP tools. Configuration, capacity and consumption are scoped for your use case.
Custom proposal
Discuss my use caseUSD 15 per user/month is the base plan. Agents, upgrades, model usage and channel terms are confirmed before contracting.
FAQ
Your next conversation can start here.
Register your company in Blaze Portal or discuss how BlazeTeams fits your operation.
Which channels can I connect?
WhatsApp, Instagram, TikTok, Messenger, Telegram and your website. Stop jumping between conversations: bring your team together, keep the context and give each opportunity a next step. Bring compatible channels into a shared inbox. Connections depend on each provider’s accounts, permissions and requirements.
What does the base price include?
USD 15 per user/month is the base plan. Agents, upgrades, model usage and channel terms are confirmed before contracting.
How do I get started?
Register your company in Blaze Portal or discuss how BlazeTeams fits your operation.
Does the demo use real data?
Choose a channel and explore a service example using fictional data. This demo sends no messages and creates no accounts.
CHOOSE YOUR STARTING POINT
More paths to explore
Explore sales, service and collaboration journeys. Each path explains the challenge, a way to organize it and how to begin.
01
WhatsApp sales
An inquiry cools down when nobody knows who is handling it.
Explore this path02Instagram commerce
Interest arrives through direct messages and gets lost across scattered conversations.
Explore this path03From TikTok to a conversation
The attention your content generates needs a way to reach your team.
Explore this path04Messenger customer care
A message to your Facebook page deserves continuity too.
Explore this path05Telegram community
Community messages need to reach a responsible person.
Explore this path06Website lead inquiries
An interested visitor may not know whom to ask.
Explore this path07Internet provider support
Sales and support teams need to understand the same request.
Explore this path08Retail customer service
Product, delivery and after-sales questions arrive through several channels.
Explore this path09AI agents with MCP
A useful agent needs a clear purpose, knowledge and tools.
Explore this path